Refund Policy

Last updated: 6/18/2026

NeuroKids is operated by SmartX Technologies. We want you to be happy with your subscription.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all paid subscriptions. If you're not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact our support team and we'll help you initiate the refund through Paddle.

Paddle's full refund handling is described in the Paddle Refund Policy and Buyer Terms.

Cancellations

You can cancel your subscription at any time from your dashboard. Cancellation stops future renewals; access remains available until the end of the current paid period unless a refund is issued, in which case access ends immediately.

Contact

Questions about your order or refund? Contact SmartX Technologies through the support channel in your account, or reach Paddle directly at paddle.net.